Travel & Hospitality
In-Experience Engagement
Supporting the unique communication and engagement needs of travel and hospitality providers.
Create Experiences that Last a Lifetime!
A Solution for Business AND Customer.
Engagement with your customers shouldn’t end when your service does. But your app only supports the experiences they have with you. That’s why 35% of travel apps are deleted within 2 weeks!
Experium is a white-label solution that will enable you to engage with your customers inside their experience with you. In a solution that manages all their experiences…not just ones with you.
Delivering a superior service isn't enough. Capturing the emotion of the experience is critical in building loyalty!
Experium is Experience Media™
The Next Generation of Engagement
A complete solution for managing all your customer experiences. In one place.
A Complete Suite of Tools
Experiences
Each experience framework delivers your customers a home base for planning and logistics and for posting photos, videos and commentary.
Calendar
Everything inside Experium is contextual...including calendars. There are business calendars, experience calendars, group calendars, and users' master calendars.
Social Sharing
Experium is next generation social. It is all about purposeful and contextual sharing. It is about personalization versus mass delivery. It is about hitting the mark versus shooting in the dark.
Communication
There are many types of communication. Why not support your customers in all of them? Experium supports chat, social, and email communications.
Templates
Experience frameworks can be easily templated to support product and service inventories, for example vacation packages, on-site services, weddings, business meetings, etc.
Photos
Manage your professional images in a secure environment as you let your players and fans upload their experience images in a public, shared folder. No worries about image, though. You get to review images before you accept them for publishing.
Services
Hotels & Resorts can build services directories to suit their business needs. These are customizable and can include menus, room service, facility services, activities, and on.
Groups
Engage your customers around their interests and let them interact with each other. Experium offers dynamic group management. Each group framework delivers a home base for planning and logistics and for posting photos, videos and commentary.
The more apps the better. Said no one. EVER.
Consolidate and Simplify.
Communicate and organize every detail of their experiences with you in a white-label app.
Communication, Offers, Experience Organization, Services, Reviews, Content…All in One!
AND in an app your customer can use to manage ALL their experiences.
For memories meant to last a lifetime
Engage at the Experience Level.
A digital experience framework for your customers. An engagement framework for you.
Communicate, organize and share content, plan and schedule activities…
And create a permanent memory.
Perfect for tour providers, hotels & resorts.
Some things are best shared
Communicate Effectively.
Experium creates more effective communication by audience targeting in the right channel at the right time.
- Private Social Sharing
- Chat
- At the Group Level
- At the Custom Tag Level
- One to One
We all want to belong
Mingle with Likeminded.
A place to organize and communicate with your customers around their interests. And for them to interact with each other.
Experium offers travel providers unlimited flexibility to engage interactive communities of all sizes and types.
Give them a voice. Keep them engaged. And strengthen their loyalty.
Private. Personalized. Purposeful!
Your Communication Command Center
Integration into Experium.app, a powerful, daily-use consumer application to provide persistent and meaningful connection
Consolidated Communications
Communicate how you want, when you want, and all in one application
Service Detail
Customizable service directories to enable you to showcase your products and services
Offers
Deliver timely offers or extend your products or services by presenting those of your partners
Experience Templates
Create customizable digital experience templates of products and services that you can engage with your customers inside and they can use to organize, share, and remember the experience with
Focus on the experience, not worrying about the technology
Everything You Need to Engage your Customers
Travel Service Provider
- Interactive Experience Framework
- Document Sharing
- Community/Group Management
- Communications
- Offers
- Event Calendaring
- Customer Portal
- Health Checks
- Merchandise
- Partner/Sponsor Showcase
Organization/Club
- Interactive Experience Framework
- Communications
- Document Sharing
- Offers
- Costing
- Event Planning
- Photo Management
- Experience Organization
- Custom Groups
The End Result!
- Better Engaged Customers
- Increased Revenue
- More Effective Organization
- Reduction in Support Costs
- Happier Customers
- Improved Reviews
- Improved Word-of-Mouth
Testimonials
What People Say
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